Policies

# Safety and acceptable use

The models refuse little. Authorized security research is welcome; attacking others, abuse material, fraud and other illegal use are not. The full rules are the [acceptable use policy](https://inference.dagon.so/acceptable-use).

**On this page**

- [Welcome uses](https://inference.dagon.so/docs/safety#welcome-uses)
- [What is recorded](https://inference.dagon.so/docs/safety#what-is-recorded)
- [Automatic suspension](https://inference.dagon.so/docs/safety#automatic-suspension)
- [Appeals and reports](https://inference.dagon.so/docs/safety#appeals-and-reports)
- [Where the service is offered](https://inference.dagon.so/docs/safety#where-the-service-is-offered)

## Welcome uses

- Security research, reverse engineering and malware analysis on samples and systems you are entitled to examine.
- Smart contract and protocol review of your own code and of code under an audit or bounty scope.
- Red team work under a written agreement, capture the flag events and training.
- General work with models that do not refuse legitimate questions.

## What is recorded

The gateway does not read or store request content. For each key it records when a provider refuses a request or a provider's moderation blocks or flags it: the time, the provider and model, and the request ids. Never the prompt, the output or the reason text. These records are kept 7 days.

Requests may also be classified automatically by a safety model the operator runs in its own infrastructure; no person reads them. See the [privacy policy](https://inference.dagon.so/privacy).

## Automatic suspension

- When a key passes a threshold of refusals or moderation flags within a period, it is suspended automatically. The threshold is not published.
- The refusals and flags of all keys under one account count together; a suspended root stops every child.
- A suspended key gets `403 key_suspended`, whose message gives the appeal address.
- An automatic suspension lasts 24 hours and lifts by itself, unless held for review. A key suspended three times in seven days stays suspended until a person reviews it.
- The balance stays on the key while it is suspended.

## Appeals and reports

Appeal in the console's support chat with the suspended key, or email `abuse@inkwell.finance` with the key id (the `gk_` prefix only, never the full key). A person reviews every appeal. Report misuse the same way; see [report abuse](https://inference.dagon.so/report).

## Where the service is offered

Requests from sanctioned locations and from the EU, EEA and UK (and the other places listed in the [terms](https://inference.dagon.so/terms)) are refused with `451 location_blocked`. Payments from wallets on the OFAC SDN list are refused with `403 payment_refused`.

Last updated 2026-11-07

[Previous **Rate limits**](https://inference.dagon.so/docs/rate-limits) [Next **Privacy and data retention**](https://inference.dagon.so/docs/privacy)